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13 Replies Last post: Dec 15, 2008 5:35 PM by -

install of software fails in CNR

Dec 10, 2007 8:46 AM

Click to view -'s profile - 2 posts since
Dec 5, 2007
I have installed Linspire 6.0 on my new Toshiba Satellite and was able to install some of my favorite programs via CNR.com. during the installation I lost my wireless connection for a moment. Since then I have been getting an error when I attempt to install programs via CNR.com. I go through the install process and it looks ok until the end when I get an error that says "This software coluld not be found on the server". This happens after the download is finished. I chcecke the tmp folder and all of the software is downloaded there.
Click to view subslug's profile subslug 25 posts since
Nov 27, 2007
1. Re: install of software fails in CNR Dec 10, 2007 12:46 PM

What might be worth a try is to run the following from a Konsole...

sudo dpkg --configure -a

this used to work on the old CNR when something got left unfinished.


As for the software could not be found errors, I've noticed that sometimes they'll install if you try installing it a few times.

Click to view -'s profile - 2 posts since
Dec 5, 2007
2. Re: install of software fails in CNR Dec 10, 2007 1:59 PM
in response to: subslug
Thanks SubSlug, I had forgotten all about that command. worked like a charm!
Click to view -'s profile - 2 posts since
Jan 7, 2008
3. Re: install of software fails in CNR Jan 7, 2008 3:01 PM
in response to: subslug

When I first start CNR it tells me that "4 updates are available Would you like CNR to update your software?". When I select Y it tries but can't do the installations.

I tried "$ sudo dpkg --configure -a" but recieved the following:

============

$ sudo dpkg --configure -a
dpkg: dependency problems prevent configuration of fp-linux-ws:
fp-linux-ws depends on libwww-perl; however:
Package libwww-perl is not installed.
dpkg: error processing fp-linux-ws (--configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
fp-linux-ws

===========

Any ideas?

-brs

Click to view JDoyle's profile JDoyle 235 posts since
Nov 27, 2007
4. Re: install of software fails in CNR Jan 7, 2008 8:01 PM
in response to: -

Run: apt-get -f install


JD

Click to view -'s profile - 1 posts since
Feb 11, 2008
5. Re: install of software fails in CNR Feb 11, 2008 3:02 PM
I'm having similair issues with my CNR software.. at first everything worked out fine, I downloaded numerous programs until I downloaded RealPlayer 10. After that every other software I downloaded has failed.. this is the info CNR gave me in the error message..

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Description Status Completion Time Creation Time

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Install product - Tux Typing Failed 02/11/2008 6:01 pm 20080211180120466

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CNR has detected one or more partially and/or      
misconfigured products on your system.      
Please submit a diagnostic report by      
clicking the Help Menu, and then clicking      
"Submit Diagnostic Report".      

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Details      

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Synchronize with warehouse     0

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System sanity check     1

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Reading Package Lists...      
Building Dependency Tree...      
The following extra packages will be installed:      
realplay      
The following packages will be upgraded:      
realplay      
1 upgraded, 0 newly installed, 0 to remove and 62 not upgraded.      
1 not fully installed or removed.      
Inst realplay http://10.0.6-0.0.0.50.linspire0.7.0.0.m10.1 (10.0.7-0.0.0.50.linspire1.1.0.0.m10.1 localhost)      
Conf realplay (10.0.7-0.0.0.50.linspire1.1.0.0.m10.1 localhost)      

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Any Help would be highly appreciated.. i'm new to Linux so i'm stumped.. I'm running Linspire btw.
Click to view JDoyle's profile JDoyle 235 posts since
Nov 27, 2007
6. Re: install of software fails in CNR Feb 11, 2008 4:52 PM
in response to: -

Legacy CNR.

Run the command: dpkg --configure -a

And then the command: apt-get -f install


JD

Click to view -'s profile - 8 posts since
Oct 22, 2008
7. Re: install of software fails in CNR Oct 23, 2008 5:25 PM
in response to: subslug
Unfortunately the "new" client that was posted on October 16th, 2008
has an expiration date of May 6th, 1995. I have e-mailed the webmaster.
(webmaster at cnr dot com) with no response. If you want to check it
yourself run Sun Java 6 Web Start (in the internet folder of the run
programs list). And a window for the Java cache viewer will pop-up, and
you should see what I am talking about. Please e-mail the webmaster if
you are having this problem I figure if enough of us e-mail him with
the information the webmaster may actually do something.


Alan

Click to view JDoyle's profile JDoyle 235 posts since
Nov 27, 2007
8. Re: install of software fails in CNR Oct 23, 2008 9:49 PM
in response to: -
Click to view -'s profile - 1 posts since
Oct 24, 2008
9. Re: install of software fails in CNR Oct 24, 2008 9:25 PM

This is what I get when I want to install something I just downloaded from CNR, it appears as a wepage in firefox:


This XML file does not appear to have any style information associated with it. The document tree is shown below.


<cnr-client>
<site-id>www.cnr.com</site-id>
<product-id>18258</product-id>
<product-name>GIMP</product-name>
<action>INSTALL</action>
<user-auth-token>B3FDB096-C189-69B1-5F3A-87412BECB08C</user-auth-token>
</cnr-client>


not much of an install is it

Click to view Ken Jones's profile Ken Jones 42 posts since
Nov 26, 2007
10. Re: install of software fails in CNR Oct 24, 2008 10:45 PM
in response to: -
Gilles1 wrote:

This is what I get when I want to install something I just downloaded from CNR, it appears as a wepage in firefox:


This XML file does not appear to have any style information associated with it. The document tree is shown below.


<cnr-client>
<site-id>www.cnr.com</site-id>
<product-id>18258</product-id>
<product-name>GIMP</product-name>
<action>INSTALL</action>
<user-auth-token>B3FDB096-C189-69B1-5F3A-87412BECB08C</user-auth-token>
</cnr-client>


not much of an install is it

Do you have the CNR Client is installed on your machine (from the console: apt-cache policy cnr-client)?
Click to view -'s profile - 2 posts since
Dec 15, 2008
11. Re: install of software fails in CNR Dec 15, 2008 5:32 PM
I just installed Freespire 2.0.3. I had the same problem reported on this thread: http://forum.cnr.com/message/2505#2505

(CNR client needs to be updated, it says it updates, but the update doesn't actually happen.) I got the new cnr_client software, but the dpkg won't complete because there are dependency problems:

dpkg: dependency problems prevent configuration of cnr-client:
cnr-client depends on libqt4-core (>= 4.3.0); however:
Version of libqt4-core on system is 4.2.3-0ubuntu3.
cnr-client depends on libqt4-gui (>= 4.3.0); however:
Version of libqt4-gui on system is 4.2.3-0ubuntu3.
cnr-client depends on libqt4-sql (>= 4.3.0); however:
Version of libqt4-sql on system is 4.2.3-0ubuntu3.
cnr-client depends on libssl-dev; however:
Package libssl-dev is not installed.


But if I try:

root@linux:/home/b/Computer/stuff# apt-get install libssl-dev
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package libssl-dev is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
E: Package libssl-dev has no installation candidate

Any suggestions?

Click to view JDoyle's profile JDoyle 235 posts since
Nov 27, 2007
12. Re: install of software fails in CNR Dec 15, 2008 4:26 PM
in response to: -
Click to view -'s profile - 2 posts since
Dec 15, 2008
13. Re: install of software fails in CNR Dec 15, 2008 8:17 PM
in response to: JDoyle
Sorry, I updated my post before I saw your reply. I think I found the needed updates:

libqt4 here:
http://packages.ubuntu.com/feisty-backports/libqt4-core
http://packages.ubuntu.com/feisty-backports/libs/libqt4-gui
http://packages.ubuntu.com/feisty-backports/libs/libqt4-sql

libssl-dev here:
http://packages.ubuntu.com/feisty/libssl-dev

But that one needs:

http://packages.ubuntu.com/feisty/libssl0.9.8
http://packages.ubuntu.com/feisty/zlib1g-dev

    • but the -13 version that ubuntu wants to link to doesn't seem to exist,
so I took the -6 version instead. And then everything seemed to work! whew